Citadel is risk and audit agnostic. Existing risk and compliance frameworks can be uploaded easily onto the platform through the Question Builder that allows you to use any type of existing risk assessment, such as security, cyber, fire, health and safety, and environmental.

Citadel offers the flexibility to build a risk assessment from scratch when new, emerging areas of potential risk are identified. Or even to assess an organisation’s level of compliance across multiple standards.

Organisations that have to demonstrate, for instance, compliance with a number of different cyber security standards can use Citadel to ask a single set of questions that will identify areas of non-compliance.

Question Builder:

The advanced question builder allows administrators to quickly build or edit any audit or assessment on the fly.

Supporting evidence in any format can be uploaded and AI can be used to assess the relevance and validity of that evidence.

Once an assessment has been completed, the software will automatically generate a report that highlights areas of risk and non-compliance and signposts specific advice and guidance on how the organisation can improve their risk management practices. A concise executive summary highlights the key findings and areas of a risk, providing a snapshot of potential risks and non-conformities.

Data from risk assessments and audits are automatically entered into an integrated risk register, from which an organisation can identify, assess, prioritise and manage its risks from one centralised database.

The risk register enables the real time monitoring of all risks to ensure that they are being managed effectively, delivering improved decision making and communication within the organisation with senior leaders, Board members and stakeholders.

Citadel's Statistics package is a comprehensive suite of statistical tools that can be used to analyse data from a variety of sources. The package includes a variety of features that can be customised to meet the specific needs of an organisation. Some of the features that can be incorporated into Citadel's Statistics package include:

Data analysis: The package can be used to analyse data from a the whole platform.

Statistical modelling: The package can be used to build and fit statistical models to data. This can be used to make predictions, identify trends, and understand the relationships between different variables.

Data visualisation: The package can be used to create graphs and charts to visualise data. This can help to make data more understandable and easier to communicate.

Report generation: The package can be used to generate reports on statistical analyses.

Risk is the function of the likelihood of an event occurring and its impact. With control measures in place, the impact of an event may remain constant but the likelihood of the event occurring may change depending on external factors. Integrated into Citadel is the ability of an event occurring either manually or automatically should new information come to light which might then change an organisation’s risk profile. A change in the risk profile will then trigger an automatic notification to the risk owner By using Citadel to adjust the likelihood of an event occurring, organisations can get a more accurate picture of their risk exposure. This information can be used to make informed decisions on whether further or enhanced control measures need to be implemented.

One of the new and developing key features of the Citadel platform is the ability to model critical interdependencies using graph software.

Once an audit/risk assessment or survey has been conducted, the Citadel platform uses a graph database to store data about the different assets/systems and maps their inter-relationships. For example, an organisation can gather information about its business processes and functions along with its supply chain. Once these have been captured, probable worst case scenarios can be run thereby identifying where there may be critical interdependencies and key vulnerabilities.

The graph database can then be used to develop mitigation strategies that will generate greater organisational resilience.

Citadel includes a Training/Learning Management System (LMS) that helps organisations deliver, track, and manage training and education.

The LMS provides a central location for organisations to store and manage their training content, create and manage courses, track learner progress, and generate reports on learner performance.

• Save time and money by centralising training content and management.
• Improve learner engagement by providing a personalised learning experience.
• Measure the effectiveness of training programs by tracking learner progress and performance.
• Make informed decisions about training programs by generating reports on learner performance.

Organisations should have up-to-date response and recovery plans. However, many organisations still use outdated, hard copy response plans that are locked away in cupboards and safes that no one sees. When a crisis occurs, it is difficult to find the relevant plan, let alone use it.

The Emergency Response module is an additional Citadel application that provides users with up to date, digitised versions of these plans that provide users immediate access to the information and instructions they need on how to respond to an emergency.

It can be accessed using any digital platform.

Self-help resources: This feature provides users with self-help resources, such as first aid instructions and action on, which can be helpful in coping with an emergency.

Emergency alerts: Using Citadel’s Managed Hierarchy, designated individuals can receive alerts about emergencies and can immediately access the relevant emergency response plan and detailed actions expected of them. Real-time monitoring: Accessed by the Control Room operators, they can monitor in real time whether the appropriate response is being implemented as the emergency unfolds. Emergency contacts directory: Provides users with a directory of relevant emergency contacts, which can be helpful in contacting the right people in an emergency.